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Welcome If your’ loved one has just arrived to a facility from a county facility they will most likely be in Reception Status and are not eligible to receive packages. Please make sure that they are no longer in Reception Status before you order a package. We will not be responsible for packages returned if they are in Reception Status. If you are uncertain of their status please contact the facility or wait until you hear from your' loved one. Attention: Please make sure that you select your Free Bonus Item before you complete your order, we are not responsible if an order is shipped without a free item due to your failure to select the free item. The Bonus item needs to be selected from the section on the lower right hand side, please do not add it to the order like the other products, if you do the system will charge you for that item. Keep in mind that this free item must be accounted as part of the 30 lb limitation if you do not have the weight available you will not be able to add it to your order. Simply adjust your order to reduce the weight and then add the Free Bonus Item. There is no minimum for the free item all orders are eligible as long as you have weight available. We are conveniently open Monday thru Friday from 9:00am to 7:00pm and Saturday from 9:00am to 5:00pm Pacific Standard Time and we can be reached by calling us Toll Free at 1 (866) 303-7787. You may also fax in your order at 1 (888) 757-8701 seven days a week. We are confident that we can make your shopping experience both convenient and affordable. Please select State and the Institution were your loved one is currently residing. Thank you for choosing Packages R Us, Inc. |
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